Patients and Visitors
At OSF Holy Family, we hold our patient and their loved ones in high regard. We strive to provide the highest quality care combined with small town comfort and values. That's why our visiting hours are flexible, we provide ample parking, and make sure that our patient rooms and waiting rooms offer the best in comfort
The skilled and compassionate doctors, nurses, and support staff at OSF Holy Family set the standard for patient care. Each patient is treated like family with personal care. The access we provide to specialized clinics, modern medical technology, and a long list of resources make each patient's stay, however long or brief, one that will ultimately lead to a full recovery.
Patient Accommodations
The accommodations at OSF Holy Family stand out among any other hospital. Each patient room is beautifully decorated with handpicked artwork and year-round garden views to promote a healing environment. Waiting areas share the same vibrance and comfort.
Dining options at OSF Holy Family offer a wide variety of delicious choices from our menu. Our in-room dining service is new and improved to provide further convenience and comfort.
Hours of Operation
The OSF Holy Family Medical Center Emergency Department is open 24 hours with qualified physicians and physician assistants on duty at all times.
Realizing the importance of family support and interaction during hospitalizations, visiting hours are flexible according to the patients' and families' needs and the activity in the department. Visitors are restricted to immediate family, or significant others, and only one visitor at a time. Children under twelve years of age are not allowed to visit patients. All visitors to special care patients will be at the discretion of the charge nurse.
Many of our diagnostic and screening services have evening or weekend appointments available. In addition to hospital services, our OSF Holy Family Clinics offers family medical care 24 hours a day.
The hospital Gift Shop is open each weekday from 9:00 a.m. to 4:00 p.m.
Our cafeteria is open to the public. Cafeteria hours are from 7:00am to 9:30am, 11:00am to 1:30pm, and 4:30pm to 6:30pm.
Participating Insurance Plans
To better serve health care needs, OSF Holy Family Medical Center and OSF Holy Family Clinics participate in the following managed care plans:
It is always best to verify with your specific health plan about which facilities and providers are available to you. Plans may change without notice. Some plans may not allow you to have certain tests or procedures done locally.
- Aetna
- BlueCross BlueShield
- City of Monmouth
- Consociate Care
- CorVel
- DCM Transportation
- Galaxy Health Networks
- Great West
- Henderson County Health Care
- Health Alliance
- Humana
- Multiplan
- Personal Care
- PHCS
- Plan Vista
- Preferred Plan
- Seaburg, Inc.
- Twomey Company
- USA Health Network
- Unicare
- United Health Care
- United Health Care of River Valley
- WASBA
Employers with Contracts
We have direct contracts with the following area employers:
- City of Monmouth
- DCM Transport
- Henderson County
- Twomey Company
- West Central School District
If your plan is not listed above, please let us know. You could still be eligible for in-network benefits at OSF Holy Family Medical Center.
